Privacy Policy

 Privacy Policy

• Information required for registering an account - when making a purchase via the Ellimonelli website, we will ask you to provide your name, address, email and contact number in order to register your account and process your order.  We securely store this information including the products you purchased and when.  This information is also used when returning to the site to continue shopping to complete an order.  This information is never shared with third parties.

• We will also need your debit/credit card details with expiry date including any additional information required by the card processing company, all of which takes place in a secure area managed by Shopify Inc and its affiliates who host the Ellimonelli website. This information is required by Shopify Payments Services to comply with applicable legal and regulatory requirements and to enable Ellimonelli to process your order, check your credit worthiness, receive payment and dispatch your order.  We do not store debit/credit card information, encrypted or otherwise.

• What we store - your name, address, email and contact number along with your shopping cart content, if any, to allow you to return to the site to continue shopping and complete your order.

• The Ellimonelli website uses cookies to improve your browsing experience by tracking how often you visit our site, shopping trends, purchase history and to personalise your experience to enable you to retrieve your shopping basket in the future.

• Your computer’s internet protocol (IP) address which gives us information that helps us learn about your browser and operating system which may be relevant to our future marketing.

• Generally browsers are configured to accept cookies but you can deselect this option if your desire.  Please refer to our Cookie Policy for more information.
   
• With your agreement, we may from time to time contact you with promotional offers about our products, new launches, seasonal events or changes to our services.  If you wish to have your personal information deleted entirely from our database (My Account) then please contact info@ellimonelli.co.uk. If you've subscribed to our Newsletter and you change your mind, you can unsubscribe via the website.  We will never capture personal information without making you aware first.

• All information stored by Ellimonelli is never shared with any third party.

• What we do NOT store - credit card information, encrypted or otherwise.

  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  All this information has been published by Shopify Inc and its affiliates at www.shopify.com

• Your responsibility - you must ensure that all personal information registered on the Ellimonelli website is accurate and complete and refers only to you by not impersonating another person or entity or using false information that you are not permitted to use.

• Any changes in your personal information can be updated via My Account, for example change of email address, address etc.  It is the responsibility of the customer to keep personal information, particularly the delivery address and contact details, up to date before placing an order.  Ellimonelli cannot be held responsible for orders being dispatched to out of date addresses. 

• By using this site, you represent that you are at least the age of majority in your area/country of residence, or that you are the age of majority in your area/country of residence and you have given us your consent to allow any of your minor dependants to use this site.

• We will display any changes to our Privacy Policy on the website.  Please ensure that you visit the Privacy Policy area regularly to read about any changes in how we collect and manage information.

• We will comply with all current data protection legislation in respect of the privacy of your personal data.